Available Modules

Manage bookings with different roles via our admin portal. A standard out-of-box User Interface (UI) is available for applicants to make bookings by admin-defined schedule or time-slots.

• Booking Applicant UI

  If the agency doesn’t have their own booking interface, they can use our standard UI for applicants to authenticate and make bookings scheduled by admin users.

• Schedule / Time-slot management

  Allows admins to manage availabilities by setting up the schedule with time-slots that are bookable by applicants. Time-slots can be set as ad-hoc or recurring. Unavailable period can be set by admin users to indicate unavailability and remove any recurring time-slots created.

• Service and Service Provider management

  Manage Service Providers as resources providing the availabilities and each Service that has been set up to provide the booking services.

• Booking calendar

  Calendar view organised to provide an overview of multiple Services or Service Providers to optimise management of availabilitise and bookings.

• Booking management

  All bookings are consolidated in a Bookings listing page and can be filtered to suit the admin’s preferred view. Admins can manage individual bookings depending on their role and access, and the approval workflow configuration set during onboarding.

• Reporting via .csv download

  Booking listing of all bookings can be filtered and the results can be downloaded as a .csv file for agencies’ own operations or analytics purposes.

Set up resources to manage booking of a facility or equipment that applicants can select and book within a specified period.

• General User UI

  Users looking to book the resources can search for available facilities and select the date and time duration to reserve the usage rights.

• Facility/Resource management

  Define and categorise resources based on type, location and other relevant attributes for users to find and book the specific resources they need. Admins can set up operation schemes to manage facility maintenance/unavailability schedules.

• Bookings management

  View and manage the list of upcoming and past bookings and apply filters by booking status or booking dates to search through the booking records.

• Resource booking policies

  Set booking rules and policies, such as booking window, maximum booking durations, lead times, and cancellation policies.

• Flexible booking options

  Support different booking options such as recurring booking and block booking.

• Waitlist Feature

  Option to register for a waitlist spot for fully booked resources, allowing users to be notified if a resource becomes available.