Features & Roadmap

Authentication

Government agencies can choose from various authentication methods when onboarding your use case:

• Mobile number with OTP
• Singpass
• Corppass (for Appointments 1.0 module)
• WOG AD (for Facilities module)
• Single sign-on from agency’s authentication (requires integration)

Settings and configurations

Tailor the system to support organisation needs through configurable settings

• Booking approval workflow
• Time-frame rules such as booking window to allow control over the booking schedule
• Booking policies such as booking limits
• Setup and assign tags to support filtering purposes
• Enable or disable automated notifications for different groups of stakeholders

Notifications and reminders

Customise the notification templates and automate alerts triggered by booking actions to various stakeholders.

• Notification editor to customise email templates by action to each stakeholder group. Examples:
  • New bookings
  • Booking updates
  • Booking cancellations
• Toggle on automated sending of SMS notification and reminders (by support request)
• Set up reminder notification templates (by support request)
• Configure notification cadence, such as when notification reminders should be sent out (by support request)

• Flexible user management and role-based access for admins and applicants
• Group booking and multi-day booking features
• Attendance management
• Pricing and Payment
• Waitlist