GovWallet
Overview
Overview
Features & Roadmap
How It Works
Getting Started
Resources
FAQs
Meet the Team
dev-portal-icon / PRODUCTS / Platform / GovWallet / Overview

GovWallet

GENERAL AVAILABILITY

GovWallet is a secure digital wallet module that enables government agencies to disburse monies and digital credits, and collect payments, streamlining both outbound and inbound transactions through a single platform.

Key Benefits

Payouts

Frontend Agnostic: Fully integrable with various citizen-facing systems such as LifeSG, Healthy365 and Workpal via API without the need to be entrenched in a single frontend app.

Self-Service Admin Portal: Manage and control your GovWallet schemes effortlessly through the admin portal, giving you full oversight of operations.

No merchant onboarding: Allow your credit users to spend their credits at any merchants who accept PayNow/NETS QRs (>200K merchants onboarded).

Control your credits: Better manage credit usage with credit expiry feature as well as merchant ringfencing.

Collections

Single platform to orchestrate your collections: Agencies’ systems are required to integrate only with GovWallet. GovWallet will handle integration with the Payment Service Providers of your choice.

Co-payment capability: Unique to GovWallet, this capability can support co-payment from GovWallet payouts and user’s out-of-pocket funds in a single transaction.

Consolidated admin functions: Access your transaction reports and perform refunds across multiple payment service providers via our GovWallet Admin Portal.

Leverage existing Payment Service Providers: GovWallet can integrate with Payment Service Providers in the Government Bulk Tender GVT (T) 24010.

Statistics

9

Agencies Onboarded

> $1B

Payouts Supported

100%

Service Uptime

What They Say

"We had a very positive experience working with Satoshi, Dalson and GovWallet team on the implementation of GovWallet for collection of our Sales Application Admin Fee. They worked closely with us to support our short implementation runway for this initiative. The GovWallet team were fully committed to ensuring a seamless experience for HDB’s customers and operations staff. During the testing and go-live phases of the initiative, they were very supportive and quick to investigate issues that we raised. When we detected anomalies, they were quick in helping us diagnose any issues. Looking ahead, the GovWallet team has already started looking into our new requirements for the next HDB Sales Exercise. It has been a real pleasure working with Satoshi, Dalson and team. We look forward to more collaborations."

Benjamin JY Lee | Carmen MY Lee

Director, Business Information Systems | Director, Product and Data Solutions @ Housing & Development Board

"Working with the GovWallet team has been a truly collaborative and mutually beneficial experience for both our teams. The GovWallet team demonstrated technical expertise and responsiveness throughout the integration process, while our collaborative approach enabled us to jointly deliver seamless payment functionality that has been critical to Culture Pass's success. What impressed us most was how both teams worked together proactively to solve challenges and achieve shared objectives. The partnership fostered an environment where GovWallet's technical innovation complemented our programme goals, creating genuine value for the project We particularly appreciate how both teams maintained flexibility and open communication throughout the process, accommodating requirements and timelines while ensuring consistent platform performance during our launch period. This collaborative spirit made the entire integration process smooth and productive for everyone involved. The GovWallet partnership exemplifies how effective policy-ops-tech collaborations can deliver meaningful outcomes for citizens while creating positive working relationships between teams. We look forward to continuing this successful partnership as Culture Pass evolves."

Suenne Tan

Director, Culture Pass Office @ Ministry of Culture, Community and Youth

Awards & Recognitions

Public Sector Transformation Awards 2025

One Public Service Award

Last updated 09 Sep 2025

Was this article useful?

The e-Wallet Module That Makes Payouts and Collections Effortless