Features & Roadmap

Agencies can create, manage and track voucher campaigns and redemptions using the RedeemSG admin portal. The portal offers the following features:

• Dashboard: Displays key metrics and enables staff to address recipient enquiries effectively.

• Transaction records: Generates reports for financial reconciliation and audit purposes.

• Fast set-up time: Allows agency users to swiftly set up voucher campaigns.

• Audit trail: Maintains audit logs to ensure transaction and administrative action traceability.

• Claims Processing: Facilitates over-the-counter claiming of both digital and paper vouchers.

Merchants can effortlessly accept both digital and printed vouchers through the RedeemSG Merchant app.

Recipients can sign up and claim digital vouchers without the need to download a mobile app or physically collect them from different locations. Instead, they can conveniently access their vouchers via a simple web link.