FAQs

Pinpoint is available for all public officers and military personnel, and can be accessed via gov.sg email addresses with internet-enabled desktop and mobile devices.

Pinpoint supports the secure use of media and materials classified up to RESTRICTED \ SENSITIVE NORMAL level. It is hosted on GCC and is designed with robust security features that comply with the IM8 policy.

Yes, Pinpoint is a product that we are committed to supporting long-term. DOTC is dedicated to developing impactful products, with sustainability being a key factor in our criteria before any development starts. Pinpoint has received strong, consistent validation through user feedback, and we are continually working on improvements. For the latest product updates, please refer to our major releases.