GatherSG

Comprehensive case management

Provides a complete view of citizen interactions and case histories, streamlining processes, reducing administrative overhead, and improving response times.

Improved coordination

Facilitates seamless coordination between and within agencies, promoting effective resolution of complex cases through better teamwork and multi-agency input.

Agile and customisable solutions

Facilitates rapid adaptation and deployment of new features or services to address urgent needs or evolving requirements, while providing tailored solutions to meet the specific needs of various agencies or sectors.

Data-driven insights

Delivers actionable insights through data visualisation and analytics, empowering agencies to make informed decisions with real-time metrics.

Increased transparency and accountability

Ensures that case progress is visible and trackable, promoting accountability among team members and agencies.

Enhanced communication

Facilitates real-time communication and collaboration through built-in video conferencing tools, reducing the need for external communication platforms.

Improved citizen engagement

Collects and manages feedback from citizens, helping agencies better understand and address their needs.

Operational efficiency

Utilises modern tools like Kanban boards and collaborative assessment to streamline workflows and enhance productivity.

Better service delivery

Optimises how services are delivered to the public, improving overall citizen satisfaction and response times.