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Does Converge require specific file formats or knowledge sources?

Converge supports PDF, Word, PowerPoint, Excel, and plain text file formats. Currently, it integrates with file uploads and SharePoint, with plans to expand to more knowledge sources in the future.

What is Converge’s system and data classification?

Currently, Converge is classified as Restricted, with data classified as Sensitive Normal. We are working towards achieving Confidential Cloud Eligible clearance for both system and data classification.

Which agency has already onboarded Converge?

GovTech is the first agency to onboard Converge. The rollout to other public service agencies will occur progressively.

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A Secure KMS That Enables Fast, Automated Document Access and Creation