Features & Roadmap

A one-stop hub for all community and social grants

Previously, citizens had to source information across multiple resources. OSG consolidates information into a central portal, this allows the government to provide citizens with a single channel to identify and apply for relevant grants more effortlessly and efficiently.

End-to-end digitalisation of the grant process

This streamlines the application and review process for government officers while allowing tracking of each step. Before the portal , grant administers also processed applications manually and in silos, which made the process unproductive and inefficient.

Standardised grant application forms

Standardised forms with built-in validity checks help prevent errors in form submissions by guiding citizens on what is needed. It also allows pre-filling of the form via Myinfo.

Data aggregation and analysis tools

Data gathered from applications, claims, and actions and be exported as an excel file for analysis by government officers and to support better grants governance.

Inter-agency routing of applications to other relevant grants without the need for refilling of forms

Grant officers can easily route applications towards more relevant grants without requesting for applicants to re-fill forms as part of the system’s “No Wrong Door” policy.

Data security, fraud, and grant governance

OSG is integrated with the Fraud Detection Platform (FDP) - an internal, confidential platform that enables government agencies to conduct due diligence on grant recipients, businesses, and partners to counter fraud against Government Assistance Schemes. Approval controls, regulations, and data controls also ensure data security and grant governance. Lastly, OSG incorporates declarations such as the harmonised declaration to prevent double-dipping of grant applications.

Quicker publishing of grants with Grant Admin Module (GAM)

GAM is a low-code website builder for grant administration workflows and helps with grant scheme configuration. It exists as a module within OSG which enables grants to be published in as little as two weeks, with the need for only one developer headcount as opposed to eight to ten weeks with two developer headcounts without the use of GAM.

• Change Tracking: Easily track revisions for rework and change requests.
• Custom Reports & Dashboard: Create tailored reports and dashboard to meet specific needs.
• Streamlined Refund Process:: Efficient workflow for handling refunds.
• Interface with external data warehouse:: Facilitate data analysis at a higher level with data from multiple sources/platforms.
• Concurrent Review Workflow:: Support for simultaneous reviews by multiple officers.