Use Cases

Simplifying provider identification and information sharing

Challenge: Care providers struggle to identify other team members involved in a resident’s care and face difficulties sharing critical information with residents and caregivers.

How Kaki solves it

• Centralises communication to effortlessly identify and connect with all care providers involved.
• Offers an organised space to share care-related information with residents and caregivers, minimising delays and miscommunication.

Streamlining care coordination

Challenge: Fragmented communication across emails, phone calls, Teams, and WhatsApp creates inefficiencies.

How Kaki solves it

• Consolidates communication on a secure platform, ensuring direct and timely interactions between providers, residents, and caregivers.
• Reduces reliance on multiple channels, saving time and improving coordination.

Providing secure and reliable document sharing

Challenge: Traditional methods of sharing care-related documents raise security concerns and anxiety about the loss or misplacement of records.

How Kaki solves it

• Provides secure file management, safeguarding documents and ensuring they are accessible only to authorised users.

Making care tasks and instructions easy to reference

Challenge: Caregivers and residents often rely on memory for care tasks, resulting in missed instructions or confusion.

How Kaki solves it

• Centralises care-related to-dos and exercises, reducing the reliance on memory and manual note-taking.
• Ensures all instructions, whether verbal, printed, or in video format, are easily accessible in one location.

“Everything is usually in my head. With the app, I can tell others, ‘Look here, everything you need is in one place.’” - Caregiver feedback

“Instructions are often verbal, or sometimes we get printouts or videos. Kaki keeps everything organised in one place. Whatever tasks we need to do, we know where to find them.” - Resident feedback

Reducing the burden on busy caregivers

Challenge: Caregivers often have limited time and resources to track and manage care tasks.

How Kaki solves it

• Allows providers to send instructions, exercises, and updates directly to the app, removing the need for manual tracking.
• Eases caregiver stress by streamlining coordination and making essential information immediately accessible.

“Many caregivers like me are busy. I don’t have time to write things down or remind others to do it. If therapists send exercises through the app, we don’t need to record them separately.” - Caregiver feedback