Use Cases

How GovSupply supports the community

Distributing COVID-19 test kits using GovSupply

1. The Ministry of Manpower (MOM) contacted the GovTech GovSupply team in Aug 2021, as they wanted to distribute free COVID-19 test kits to foreign workers who resided in the dormitories.

2. The GovSupply team quickly reached out to MOM and worked out the collaboration details. The MOM team provided key information such as the objective and logistical details of of the distribution exercise, the intended recipients, and the maxiumum number of test kits each recipient could receive.

3. The GovSupply team carefully evaluated the request. Factors taken into consideration included the urgency and criticality of the distribution exercise, and the potential technical complexities involved – such as the amount of customisation required.

4. Once the deployment of GovSupply was confirmed, MOM then organised the distribution locations, while the GovSupply team set up the backend system and trained the core team at MOM on the usage of the GovSupply app.

5. The distribution of COVID-19 test kits started in Sep 2022, and subsequently restarted in Feb 2023, at up to 1,500 distribution locations.

Other examples of GovSupply deployment

• GovSupply is currently deployed at Food from the Heart’s community food pack programme, where volunteers use the app to enable the efficient distribution of 9,000 food packs to needy households every month.

• In Mar 2023, NEA used GovSupply to distribute recycling containers via vending machines that were located nationwide.

• The Ministry of Health (MOH) used GovSupply to distribute free DIY Covid-19 test kits to the Bukit Merah and Redhill residents in June 2021. This was subsequently rolled out to the residents in other areas and when the free test kits distribution ended in August 2021, more than 106,000 free test kits were given out to the residents.

• The Community Development Council (CDC) digitalised their distribution of physical CDC vouchers with GovSupply in 2020. More than 250,000 households have benefitted.

• People’s Association Yuhua used GovSupply to distribute rice packs, vouchers and gifts to residents from the Pioneer Generation and Merdeka Generation.

• During the Circuit Breaker period in 2020, GovSupply was used by Engineering Good, a social enterprise, to distribute refurbished laptops to underprivileged students for home-based learning.

• GovSupply was used to distribute TraceTogether Tokens during the COVID-19 pandemic.