Government Agencies
Government officers interested in learning more about FileSG or beginning to use it can submit their details and use case overview through this form. A FileSG team member will contact you after reviewing your submission.
Residents
As FileSG is a new digital document service, it currently supports the issuance of selected government documents to your FileSG account. The issuing agency will notify you when a document has been issued through FileSG. To start using FileSG, please follow the steps outlined below.
Singpass users
- Sign in to your FileSG account using Singpass.
- First-time users will need to confirm their contact details to receive notifications about updates on their documents or account from FileSG.
- After completing this step, you can view and download the documents issued to you.
Non Singpass users
- Go to FileSG’s document retrieval page.
- Enter the Transaction ID for the document(s) you wish to retrieve, which can be found in the issuance email.
- Complete the 2FA step.
- View and download document(s) issued to you.
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FileSG
A Secure Platform That Distributes Digital Documents to Residents Efficiently