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Customer Stories

StackOps helps APEX boost service quality and visibility

By utilising StackOps, APEX has achieved remarkable improvements in service quality, security, and operational efficiency.

Key Results

  • Over 90 million API transaction logs processed each month
  • Enhanced threat detection and prevention
  • Self-service troubleshooting dashboards for user empowerment
  • Comprehensive platform adoption and usage insights

Through StackOps, APEX has not only increased operational agility but also boosted its security and user experience. These improvements position APEX as a more resilient and user-focused platform, ready to meet evolving user needs.

StackOps helps SHIP-HATS cut service recovery time by 75%

By implementing Service Level Objective (SLO) monitoring with StackOps, SHIP-HATS improved their service levels and incident response time.

Key Results

  • 75% reduction in service recovery time (from 2 hours to under 30 minutes)
  • Faster detection of service disruptions on the SHIP-HATS portal
  • Streamlined operational processes for improved efficiency

With proactive alerts based on SLOs via StackOps Elastic, SHIP-HATS has sped up incident detection, leading to faster resolutions and improved service stability and user experience.

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A Monitoring Component That Improves the Resiliency and Quality of Your Systems and Sites