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GovText Web Portal

Public officers can apply Topic Modelling to analyze data from surveys or feedback forms, enabling them to identify and understand key topics and insights. Additionally, Summarisation can be used to condense news articles, facilitating faster reading and information retrieval.

GovText Model-hosting Platform

A notable example is the Municipal Services Office (MSO) Chatbot, which utilizes GovText to host and build a text classifier that predicts feedback case categories and the appropriate responding agency. Additionally, GovText supports a key information extractor that retrieves essential details from feedback cases. For more details on this use case, see in this article.

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GovText

An NLP Platform That Analyses Textual Data Efficiently